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Montreal, Canada

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a quick reference

Find answers to frequently asked questions about our products and services

Frequently Asked Questions.

To ensure fast processing of orders, we limit mockup creations and do not offer previews before order placement. However, if you would like to preview your order before production, write us a note in the notes field on the checkout page, or once your order is placed, please contact us immediately (before we start processing your order) and request a mockup preview. We’ll be happy to accommodate your request whenever possible.

Since our products are customized specifically for you, we are unable to accept returns or exchanges unless there is a defect or error on our part. However, if you encounter any issues with your order, please contact us, and we will do our best to resolve it promptly.

We start processing orders as soon as they are placed to ensure quick turnaround times. Therefore, we are unable to guarantee cancellations or modifications once an order has been submitted. However, if you need to make changes, please contact us immediately, and we will do our best to accommodate your request.

Yes, absolutely! At MAMIGON, we specialize in personalized gifts, and we offer customization options for most of our products. If your desired design is not found on our website, please contact us for special design requests. We will be happy to design your own unique gift.

Our processing time varies depending on the product and customization requirements. Typically, personalized orders are processed and shipped within 1-3 business days. However, during holidays and peak seasons, such as Christmas or Mother’s Day, our processing times may be adjusted to accommodate higher order volumes. Shipping times vary based on your location and the shipping method selected at checkout.

Yes, all designs featured on our website are exclusive to MAMIGON and cannot be copied or reproduced without our permission. We take pride in creating unique and original designs that reflect Armenian culture and heritage.

Yes, we welcome bulk and corporate orders for events, parties, weddings, and other occasions. We offer discounts on large orders, and we can work with you to customize products to meet your specific needs.

At the moment, we currently ship to Canada and the US. We’re working on expanding our shipping options to other countries in the future.

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